News

WILDBLUE RECEIVES BROADBAND REPORTS GOLD STAR RATING

Highest Rated Satellite Broadband Provider

 

Denver, Colorado—WildBlue Communications, Inc. today announced that it received a “BBR Gold Award” from BroadbandReports.com. WildBlue ranks as the only satellite broadband provider to receive a gold star rating from the industry site. WildBlue provides high-speed Internet access via satellite to homes and small businesses in communities not currently served, or underserved, by other high speed providers.

WildBlue scored above an 80 percent satisfaction rating for over six months on BroadbandReports.com to win the gold award. Broadband Reports runs an ongoing good-bad-ugly chart to track the performance of broadband companies. The BBR Awards, introduced in February 2004, recognize companies that score well on the chart. WildBlue scored highest in "Install Coordination," “Connection Reliability,” “Pre-Sales Information,” and “Value for Money.”

“We are extremely honored to receive the BBR Gold Award,” said David Leonard, WildBlue’s Chief Executive Officer. “This award truly is an industry standard, and we are pleased that our customers are happy with the service WildBlue provides, and that WildBlue is emerging as a service leader in the satellite broadband market. This is a testament to the hard work of WildBlue’s employees.” 

WildBlue’s fast, reliable Internet service is available by calling 1-866-WILDBLUE (1-866-945-3258) or by visiting www.wildblue.com for information on local dealers.

About WildBlue WildBlue Communications, Inc. was established to provide broadband access to consumers and small offices in rural areas and small cities. Service is available in the contiguous United States. More information on the company is available at www.wildblue.com.

# # #

 

WILDBLUE HELPS COMPANIES TRACK EARTHQUAKE DATA

High-Speed Internet Via Satellite Service Being Used For Earthquake Research in Remote Locations

Denver, Colorado—WildBlue Communications, Inc. is helping companies track earthquake data in remote locations along fault zones throughout the West Coast. QuakeFinder and other U.S. companies are using WildBlue systems at numerous isolated monitoring sites to operate remote equipment and to collect scientific data. WildBlue provides high-speed Internet access via satellite to homes and small businesses in communities not served, or underserved, by other high speed providers.

QuakeFinder, a private company located in Palo Alto, CA, is conducting pioneering research in the area of earthquake forecasting. The company has a network of ground sensors which measure Extremely Low Frequency (ELF) magnetic fluctuations that have been observed prior to earthquakes, and uses WildBlue’s satellite Internet service to transmit these measurements back to its Data Center in Palo Alto, California. Established in 2000 as an education outreach concept by Stellar Solutions, Quakefinder’s goal is to save lives by researching global forecasts of seismic activity in order to provide communities with early warnings of potentially destructive earthquakes. QuakeFinder is conducted in partnership with NASA, Stanford and Berkeley Universities.

“We are proud that WildBlue is able to provide the equipment necessary to maintain QuakeFinder’s earthquake research,” said Erwin Hudson, Chief Technology Officer of WildBlue. “WildBlue is able to operate in virtually any location, no matter how remote, and the information that we are helping to provide is essential in tracking their data.”

An always-on broadband Internet connection, WildBlue’s service offers access speeds that are comparable to DSL and cable modem services. WildBlue's two-way wireless service provides high-speed data in both directions, upstream and downstream. Customers do not need an additional phone or cable line in order to receive broadband Internet access. WildBlue’s fast, reliable Internet service is available simply by calling (888) 628-2992 or by visiting www.wildblue.com.
About WildBlue

WildBlue Communications, Inc. was established to provide broadband access to consumers and small offices in rural areas and small cities. Service is available in the contiguous United States.


# # #

 

 

WILDBLUE RECEIVES INNOVATION AWARD

WildBlue will receive the 2007 International Satellite Communication Innovation and Technology Award in recognition of their development of innovative technologies which have advanced significantly the satellite and communications industry. The award will be received next week at the 6th annual satellite and communications conference in San Diego.

WILDBLUE TRIPLES CAPACITY WITH THE NEW WILDBLUE-1 SATELLITE
WildBlue-1, manufactured by Space Systems/Loral, will approximately triple WildBlue’s customer capacity, and is expected to handle WildBlue’s continuing rapid customer growth into 2008 and beyond. WildBlue-1 is a 4.7 metric ton high power satellite based on Space Systems/Loral’s 1300 spacecraft bus and provides Ka-band spot beam capacity over the contiguous United States. Spot beam Ka-band satellites are a key component in WildBlue’s low-cost wireless broadband infrastructure. WildBlue currently utilizes the Ka-band spot beam capacity over the United States on Telesat Canada’s Anik F2 satellite, which was launched by Arianespace in July 2004.

“WildBlue-1 is expected to handle WildBlue's continuing rapid customer growth into 2008 and beyond. WildBlue launched service in the 3rd Quarter of 2005 and currently serves more than 100,000 customers nationwide with its initial satellite capacity aboard Telesat Canada's Anik F2 satellite. WildBlue will continue serving customers on the Anik F2 satellite, adding new customers to WildBlue-1 once the satellite is fully operational (expected by March 2007).

“WildBlue-1 has been built to handle a very large capacity of customers." “This satellite uses advanced technology and will enable WildBlue to significantly augment its Ka-band spot beam platform across the U.S.”

WildBlue also announced it has contracted with Andrew Corporation to build two new spot beam gateways and augment the existing U.S. gateways that WildBlue currently utilizes. In addition, the company has exercised an agreement with Viasat to deliver the equipment necessary to serve the added customers in the additional gateways.

An always-on broadband Internet connection, WildBlue’s service offers access speeds up to 30 times faster than dial-up. WildBlue's two-way satellite service provides high-speed data in both upstream and downstream directions. Customers do not need a phone or cable line in order to receive broadband Internet access. Customers should call (866)344-3683.

About WildBlue
WildBlue Communications, Inc. was established to provide broadband access to consumers and small offices in rural areas and small cities. Service is available in the contiguous United States.


# # #


  


Wild Blue Customer Awareness Information

There are some critical differences between dial up, DSL or a cable modem. A satellite signal traveling 22,300 up and down and then back up and back down takes about 480 milliseconds. This is called signal latency. This same effect can be seen when you talk to someone on a phone call which uses satellites. Most phone calls sue fiber optics thus greatly reducing this lag effect.

When you add up the WildBlue satellite signal latency to the normal signal latency between the WildBlue NOC and the World Wild Web, you will have an average overall latency (in internet terms this is called ping times) of at least 600ms and common ping times up to 800ms. This compares to 100ms to 250ms for other, non-satellite, broadband methods. As long as the user understands that satellite internet will appear to have slower page loads than other broadband options of the same download speeds, most users accept this as normal. WilbBlue Latency does not have an appreciable affect on file transfers, or large page loads.

* Value Pak- $54.95/ month- 512 Kbps / 128 Kbps

* Select Pak- $69.95/ month- 1.0 Mbps / 200 Kbps

* Pro Pak- $89.95/ month- 1.5 Mbps / 256 Kbps

The download and upload speeds are "UP TO" speeds. While users can receive these speeds once in awhile under ideal conditions, NO ONE should expect to see these speeds consistently. Weather and your location with in the spot beam greatly affect your actual performance. Real world performance is between 70 and 80 percent of these "UP TO" speeds.

Spot Beam Technology separates Wild Blue from other Satellite Internet providers. Instead of using a single beam to provide service to North America, Wild Blue uses newer KA-band spot beam technology. Each beam is able to provide a stronger signal to its area, but at a cost. There are areas between the beams that do not work as well as those towards the middle of a beam. Your local dealer or technician can help you determine the performance of WildBlue in you area.

Upload speeds are affected by location and weather. Just like a flashlight beam drops intensity as you look from the center of the beam to outer edges, a satellite signal becomes weaker as you move to the fringes of the beam. 

# # #